Privacy

Dear Valued Customer,

We understand and share your concern about privacy. We want to assure you that RITCHEYRACER.COM respects your privacy. RITCHEYRACER.COM does not sell, rent, or loan any personally identifiable information regarding its customers to any third party. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, and email address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS, USPS, Fedex) strictly to process and ship your order.

Thanks for visiting RITCHEYRACER.COM

Returns

WE WILL NOT ACCEPT RETURNED GOODS WITHOUT PRIOR AUTHORIZATION. CALL US FOR AN RMA AND SEND US:
1) RMA 2) A COPY OF YOUR INVOICE 3) A LETTER OF EXPLANATION.

Pricing
Prices are subject to change without notice. Check current prices, when ordering.

Custom Work
We will do our best to ensure that all custom orders are to your specifications. We can only accomplish this by faxing or emailing your custom ideas to us. Custom/Special orders are not refundable, but may be returned for rework. All of our products are guaranteed to be free of manufacturer defects they will be replaced, but no credit will be given.